optimum service outage map optimum service outage map

Help. Get it fixed. Report Outage Online. Leave a message in the comments section! @OptimumHelp internet outage in Bushwick (zip code 11206). Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Also don't post any of your personal information. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. to To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. device once and you'll automatically connect whenever you enter a Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. It's been over 3 hours. Without power to your home, your Optimum service will not work. Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. Constant outages. Optimum by Altice is available at this address. If fiber is available in your area, you can get symmetrical internet speeds. We know you depend on us for power and we take that responsibility very seriously. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. Try visiting the following official links: We'd be happy to assist you with any promotional issues. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. If you should lose power, these tips and resources can help you manage while our crews work to restore service. Optimum offers cable TV, home phone, and mobile services along with home internet service. Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. 1996-2023 American Electric Power. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ At the moment, we haven't detected any problems at Optimum. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Count to 5, then plug it back in. @OptimumHelp any update when service in Franklin borough will be restored? If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Assume all downed lines are energized and dangerous. Yes, I have to wait a week for a tech to get to me. Problems in the last 24 hours in Weston, West Virginia. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. Breadcrumb. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. I understand the frustration with gift card issues. . Optimum offers both internet and mobile services. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. EnEnglish; EsEspaol; Check availability. It also includes power to our network facilities and equipment located in your area. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). BroadbandNow is supported by commissions from some of the providers listed on our site. connections on the go as easily as when you're connected at home. I understand that consent is not a condition of purchase. If Optimum is available in your area, youll have your choice of cable or fiber internet service. If you have any questions, send an email to info@broadbandnow.com. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Explore plans below We advise not to turn the modem on and off to ensure the battery remains fully charged. Problems in the last 24 hours in Nolensville, Tennessee. Do not assume a wire is down if your power is out. Optimum by Altice is available at this address. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? . While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. View current outages on our 24/7 Power Center outage maps. So unsatisfied. Report your outage online. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. Make sure to report and "downvote" such posts. H\n0~ Make sure to report and "downvote" such posts. All rights reserved. display your award(s), Copy the Embed code and drop it into your site's HTML. All services not available in all areas. Find out what is going on. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. @OptimumHelp I need help with an issue that hasnt been resolved since November. It's been over 3 hours. Do you want internet service for your home or business? Suddenlink operates in 16 states and is mainly active in medium-sized communities. Use of this site constitutes acceptance of the AEP Terms and Conditions. What is going on ? We strongly recommend that you upgrade to a more current browser. Read on for details. An outage is declared when the number of reports exceeds the baseline, represented by the red line. View our outage map . @OptimumHelp I just received the worst customer service response after their scheduling error! An outage is declared when the number of reports exceeds the baseline, represented by the red line. Find outage information for Xfinity Internet, TV, & phone services in your area. With Automatic sign-in, you register your ^David, Hi there. We may not know you are without power. You can add home phone service for $15 to any internet plan. @optimum Optimum sucks. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. We need the GPS enabled on this device and your permission to use your location. Invalid password, please complete all fields. We will debit If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Frustrations? 3. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. @OptimumHelp no service in truckee ca for 2 days. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Loading map, please wait. 1 Court Square West, Long Island City, NY 11101 Please let us know what issue you are experiencing with Optimum: Thank you for the report! @OptimumHelp maybe fix peoples ****? Useful comments include a description of the problem, city and postal code. If no outage is shown, trytroubleshootingthe issue. Optimum WiFi hotspot. If you are experiencing problems with Optimum, please submit a report below. You are currently using a browser and/or operating system we do not support. If the above tips do not fix the problem you can try rebooting the modem. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . A tech has been out here every week. Sorry, we're unable to confirm Optimum by Altice is available at this address. Our crews are actively working and will continue until all impacted customers are back online. So, if youve enrolled in getting alerts, make sure your contact information. Check for reported outages Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. 2023 CSC Holdings, LLC. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Whats going on? Value & Transparency Enjoy Internet with great pricing, no annual contract, equipment included & no hidden fees. Realtime status of outages and problems with service providers. CALL NOW Also don't post any of your personal information. Optimum Internet Services hotspot. Realtime status of outages and problems with service providers. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. Run an antivirus scan to make sure the computer does not have a virus. To avoid unauthorized access, youll still have to enter your password. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. What is going on ? 4 steps to restore power See how we restore power in your area. Plug the modem back in and wait until it has fully restarted. CDC: https://emergency.cdc.gov/. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. Check current status and outage map. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. are also linked at the bottom of this page. You can easily perform a manual reboot by unplugging your modem and plugging it back in. Optimum by Altice offers cable internet access. Now turn on your TV. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ We can't get your messages right now. Having problems? In the last three months, how would you rate Optimum? Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. We can't get your messages right now. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. It is common for some problems to be reported throughout the day. Yes, I have to wait a week for a tech to get to me. Plus, Optimum makes installation free for customers when they order online. Criterion Digital 2023. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. Optimum does not impose data caps on fiber or cable internet plans. Store Locator. Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. Currently we are unable to access your location. @OptimumHelp maybe fix peoples ****? Ive been patient. It is common for some problems to be reported throughout the day. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: There may be a slight delay while the menu screen loads. All rights reserved. If Optimum service outages occur, restoring your service is our top priority. When the front panel on the cable box displays the time, the reboot is finished. Check optimum.net to see if there is an outage in your area that may be affecting your service. Having problems? Pricing, terms, and offers subject to . All trademarks and service marks are the property of their respective owners. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Brenham isnt that small of a town. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. optimum.com/terms Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Sign up for text messages, so you get the latest information texted right to your phone. People with access to Optimum Fiber will have fiber routed directly to their homes. Discussion. This may take 3-5 minutes. A tech has been out here every week. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Downed power lines can energize the ground and nearby objects. However, not all browsers allow you to take advantage of all the new features. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Horrible customer service. Make sure to report and "downvote" such posts. Log in to check your outage status or search our outage map. @OptimumHelp no service for over an hour. Their equipment doesnt work half the time. FlexAbility Please try again later. Optimum offers cable TV, home phone, and mobile services along with home internet service. Optimum.net is compatible with a wide range of browsers. Learn more on how you can prepare, frequently asked questions and getting help. Optimum Outage Map, New Jersey Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Find out what is going on. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Staying connected during storms is critical. Report a tree, light or possible power theft. Its been a month. View storm video . Our lines, which hang on power poles, require power supplies to be active. See if Optimum is available for your home. Get it fixed. @OptimumHelp any update when service in Franklin borough will be restored? @optimum Im feeling totally ripped off by @optimum. All trademarks and service marks are the property of their respective owners. . View the steps. charges, at the number provided above. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. All services not available in all areas. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. . To keep power flowing, our crews prepare for potential outages long before they happen. Call to check pricing and availability in your area. Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. Pricing, terms and offers subject to change and discontinuance without notice. Hey @optimum internet been down all day since I woke up at 6am. Ive been patient. Without power to your home, your Optimum service will not work. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Any eta on restoring service? While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". program. @OptimumHelp no service for over an hour. Invalid password, please complete all fields. Internet & TV . Some of the functionality and menus may not be available with this browser. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. Optimum by Altice offers service in 1,848 zip codes nationwide. How to Get Compensated by Optimum On Your Own Having problems? Congratulations Optimum by Altice! Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Download the WiFi HotSpot Finder App. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. You must have JavaScript enabled to use this form. to view the Optimum WiFi Terms of Use. Weston and Lost Creek. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet Make sure there are no loose plugs and the outlets and circuit breakers are working. I understand the frustration with gift card issues. @OptimumHelp internet outage in Bushwick (zip code 11206). Useful comments include a description of the problem, city and postal code.