somehow the fuel perks vanished . Don't catch until I get home. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Tip for consumers:Please be nice to the people that serve you. GE card number 78012 We had ordered two made to order coffees, one hot and one iced. My husband **** called their customer service two days later and was informed that I had to call. This is unacceptable. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. So i activated an offer for spend $150 get $10 bonus. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: $#*! This is right after Christmas. DOWNLOAD OPTIONS download 1 file . Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Learn how the rating is calculated 1 complaint. Information provided by various external sources. It was never added on. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. This complaint was posted by a verified customer. I've never been treated so poorly by the Mgr. Help even if you are not a cashier, you work for GetGo! Too bad. It goes against our guidelines to offer incentives for reviews. Shed light on the availability of medication needs brought to someones attention. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. I would like to be refunded for the costs of the product I never got. I am actually highly disgusted with this kind of customer service and hope this won't continue . Two weeks later (today) the same product cost me $6.39. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! In recent years they've started carrying more organic and vegetarian products, which is great. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. If you have been a victim of such, contact a lawyer. Be the first one to write a review. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. What happened to integrity and company loyalty. It always smells bad. The other guy behind counter was rude also. Good MorningThe consumer's request was filled in December, however, it appears they never received it. When are you guys gonna get the a2 milk? I am extremely dissatisfied with the service provided to me today. We have researched this matter and added thecoupon to the consumers advantage card. I just don't understand how this could happen. When I got to the store, the young man took my card in and re-ran it for payment. Desired outcome: Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Giant Eagle, Inc. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Our only son was born @ Magee Womens Hospital in Pittsburg . So i am very confused and frustrated. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Ripoff Report Needs Your Help! I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. First off the staff should at least attempt to look busy but there are little ears everywhere. I had to go to Kroger to get a cake for my granddaughter. Giant Eagle's Customer Service is despicable! Find out how to block Giant Eagle Pharmacy caller . Block Spam Calls. Unknown, 2 Complaint(s) You can use the phone app to let them know you are on your way. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Giant Eagle, Inc. this is very frustrating, inconvenient and time consuming. This is the Lancaster Ohio store. Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Columbus ,ohio. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Piss off! I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Giant Eagle Pharmacy caller complaints. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Please update the website to indicate when a service is not available during regular business hours. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. A store associate called me at 7:40am to ask for substitutions and also for any additional items. This will surely increase the credibility of your complaint. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Moraine point giant eagle, buter county. Need a loyalty card to self check out DONATE NOW! I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Claim it and get a lot of features. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. AND i understand some giant eagle's are charging for those bags! I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Author: Pittsburgh, Pennsylvania. I went to get a replacement today and it was almost $200. Out of 477 Giant Eagle employee reviews, 70% were positive. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Columbia Sportswear They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. The rudeness of store associate and unwillingness to help. She didn't know how to remove it. You sure have your priorities straight. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown I have always had excellent quality meats from the Market District at this location (Carmel, IN). The average employee at Giant Eagle makes $27,418 per year. Kitchen employees told me to go to cashier to have it removed. this item is currently being modified/updated by the task: derive . It has been a reoccurring issue monthly. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Regina Zajac, [protected] [protected]@zoominternet.net. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. 1. The company even offers refills for pet medication. I will write and call to everyone I can to let them know how horribly I was treated. What happened to integrity and company loyalty. Please get rid of this person. So I went to the self-checkout, and there I was harassed by two other employees. The quality control of your produce does not exceed healthy expectations by your customers. She said too bad, you need to wear a mask or we can't check you out. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. The employee came up to me after my cart was full and I was almost ready to check out. Or does that all fall on computers today? Thank you. This is certainly an attempt to get people to switch to the new MyPerks program. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. No need to bother with long lines or product availability. Here are 20 things you might not know about Giant Eagle. 54% of Giant Eagle employees are women, while 46% are men. Can the consumer advise which location she is referencing? Working for curbside sucked. (419 . Country fried steak & eggs were. Thank you. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. And the person who answered was named Morgan, a female. Giant Eagle Grocery in Washburn, TN with Reviews December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Don't deserve even 1 star for that area. It's more of an inconvenience than a convenience. Giant Eagle reviews & complaints. International Association of Better Business Bureaus. I do not like going to this Giant Eagle! everytime i go theirs always issues! I am first off disappointed by the new renovation. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Giant Eagle refused and told me to contact Columbia. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Phone number +1 724-942-2802. I paid for a SHOWROOM car wash and parts of my car weren't even touched! more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Wasn't willing to help and nor was her co-worker Sandy. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Giant Eagle expands discounts to products nearing 'best-by' date to The butchers are LAZY! What ever you feel is right. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Phone number +1 412 914 0830. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle He said he was sorry and didn't even know they were closed down?? I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. They were VERY rude to say the least, there was no need for it. This is not the 1st time this has happened to me. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Customer Reviews. How convenient! Companies can ask for reviews via automatic invitations. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp ref# [protected] This is actually about an experience my mother had with Giant Eagle. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. Desired outcome: The cake had an image I had selected from your website. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Overpriced! Hello ********* Normally bakery products are excellent. I wanted 2.5lbs Job Work/Life Balance " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? ADDITIONAL LINKS I have the unused gift card and proof of purchase. I through away the bananas and food that shouldn't be wiped off. Can you imagine what I think you can do with this lousy idea?! The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. 8% of Giant Eagle employees are Hispanic or Latino. Total waste of nearly $10. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. So they keep putting out thinking it's fixed. Help even if you are not a cashier, you work for GetGo! Management also doesn't know how to utilize people to their best ability. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Pay for this replacement part that your car wash broke. File a complaint. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. 2023 Trustpilot, Inc. All rights reserved. I asked about my perks that were deleted The next best thing would be some sort of response just so I know you are aware of my issue. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? We have had many cakes from Giant Eagle and never had a problem like this. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. No one seemed to care about the mistake made in the store. Learn how the rating is calculated 1 complaint. I like that i get discounts on gas when i shop. named Heather - very immature for the title that she holds. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Start your review today. I think i talked to a team lead? So, off to Rite Aide i go! Shame on you! January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. No everyone lives their life online. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. BBB is here to help. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Working At Giant Eagle: Employee Reviews and Culture - Zippia We also ensure all reviews are published without moderation. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. 228 in Cranberry Township PA (the one by Target not out toward Mars). Leave a review. I was told I would hear back in 2 to 3 weeks. Desired outcome: This pack was so dried out, and the breading so hard, that you could hardly eat it. Goodbye big bird your history. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Team Leader Review. Browse; Login . Get go in Washington PA on Wylie ave.. I have been in the consumer rating business for many years and never seen it as bad as this before. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! all that "but COVID" bull$#*! Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. No, it is too hard for them to comprehend. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. She was rude and said nothing. And having them in the store? Explore an interactive map with places nearby. Giant Eagle Company. Working at Giant Eagle | Glassdoor They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber I ordered my food and got my receipt. 38 complaints closed in the last 12 months. My prescription was not refilled. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Thank you. See details. We use dedicated people and clever technology to safeguard our platform. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. i have to go back to the website to send a reply. Procedure is simple and painless and the staff is ALWAYS pleasant. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Gain trust and grow your business with customer reviews. My family work there. Giant Eagle Reviews by 17 Employees | AmbitionBox I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. Category Food & Beverages. Pay for this replacement part that your car wash broke. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Shame on your company.I will never shop there again, your stores always were less than desirable. I gave this store a lot of business - Never Again! And their Apple Seiter tops are always smashed in. Then she said I was trying to steal it! I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Wide selection of private brand goods. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Not a good look for Giant Eagle. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. BBB Business Profiles generally cover a three-year reporting period. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. I got an email stating that all sales were final even though it was just a glitch in the system. 108 total complaints in the last 3 years. And bugs. His hair looks like it hasn't been washed out combed in MONTHS. Pay is not enough and they use you as a tool rather than a hard working human being. Disability and food assistance, so every penny counts. Share your photos and videos with others to prove the truth of your words. If she was helping it would not be anyone to watch! It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Desired outcome: We cannot discuss details around this or any situation that may be under investigation. I and others I've seen pick up the paper bags and the handles tear; bag falls. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Find out how we combat fake reviews. Why I constantly continue have this on going issue with this pharmacy has be baffled? As I cant see how I am the only person experiencing this problem. The Pharmacist & Staff are very professional & friendly. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com I purchased chicken salad Giant Eagle last night, 9-28-18. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. The next best thing would be some sort of response just so I know you are aware of my issue. We would like to show you a description here but the site won't allow us. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Giant Eagle is the business that sold me the defective gift card. Spacious and very clean store. and come shop your damn groceries yourself and $#*! And who in the hell can even see tiny print on the smartphone. Desired outcome: I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street.
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