Bought my Kenmore Elite May 2019. Or replace it. Who knew you should research lawsuits before purchasing a refrigerator!!! I am aware of the Class Action lawsuit against LG for the defect in the compressor. Emergency electricity shut off, food spoiled. ft. 2-Door Compact Refrigerator - Stainless Steel. Chgo IL. Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. Water leeks from the bottom freezer out onto the floor. He told me to go out and purchase a new fridge. No wonder Sears went bankrupt. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. July 20, 2022, the refrigerator stopped working, food ruined. The equivalent new refrigerator costs $3,300. The fridge is just 6 months old, still under LG warranty. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. A MONTH! will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. Compressor should not fail after four years of basic household use. I said no way, I PAID for that feature and how could they tell me sorry? The freezer seemed to not be cooling very well. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? I am being charged for a replacement compressor. Purchased 3/2006. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. When I called Sears, they were not the least bit helpful. Frustrating no accountability. We agreed to go ahead with the repairs. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. ). I requested to speak with supervisor. I have been without a refrigerator since May 23,2021, it is now June 10.2021. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. It is not even 2 years!!! The second time in barely 3 months (Hurricane Ida and Nicholas). Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. He used to work for LG and he refuses to see their clients as they never pay. I didn't call Sears back and still no response from Kenmore. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. Repairman told her it was compressor and said to throw it in the garbage. GREEDY SAPS! i purchased a LG double door refrigerator at Home Depot. This unit is made by LG. It is now 5th year, and I give up. 412. quit working in July 2019. I have model number LMXC23746S. Never buying a Sears, Kenmore, LG product! Fast forward to January 28, when the parts arrived, the technician installed the new compressor. I am TOTALLY disappointed in Sears. We had to pay $630 for the labor to have it replaced. Don't use either!!!!!!!!! The refrigerator model number is 79574023412. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Any idea how to be somehow compensated for major price of repair? The ice maker broke within months and they fixed it. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. 04/18/2015 till July. Kenmore 94293 4.4 cu. He then tells me that LG was supposed to send it to me which I never received nor was informed. The food heated up and I have thrown everything out as it could be dangerous to consume. For labor. Does anyone know if the LFXS30766 model included in this? Needless to say all the food was lost. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. The whole inside of the bottom freezer draw forms a layer of ice. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. We were told this is a bad compressor by LG. Diagnosed with failed sealed system and compressor. I already paid around $2400 for the refrigerator. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Do not purchase Kenmore or LG. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Purchase in July 2017. Sears could not get tech out until July 19. According to plaintiffs, the problem stems from a defective linear compressor. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . They won't even provide me with a new compressor.They won't help period. Repairman says the linear compressor is failing. We purchased our Kenmore Elite 7/18. I purchased a 3 door kenmore with filtered water through the door. Is there anyway we can get some money back towards another refrigerator? Now I'm reading about faulty compressors and other things. I am in contact with a lawyer regarding class action. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. (model 795.7033). Bought a L.G fridge freezer in November 2016. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. this refrigerator is less than 5 years of purchase. Step 5: Add Refrigerant. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. Please help! Compressor is still under warranty. Is he kidding. I did pay for extended warranty service knowing these French door refriges have issues. Is this refrigerator model in any kind of recall. For what we paid for it I figured we would get a lot of years out of it. OMG, done with sears. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. I will never buy from Sears again. The product stopped cooling on April 9, 2020. I called Sears and they said they have to fix everything it could be before they would replace compressor!! What has happened to Sears quality and customer service??? I hope you all lose your shirts when the consumers get done with you. I am highly disturbed by this. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. All purchased at Sears. Horrible customer service. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. My LG refrigerator went out on me about a week ago. Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Sounds like not worth it. 795.74023.411 on 8/7/2015. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Says it will cost $659 to repair, but he didn't address the rest of the issues. model 795.73167.610 quit cooling on 8-30-21. Spoke with repair technician who informed me that unit was actually an LG unit. Purchased a Kenmore Elite 3 Door 9/14/17. Sign in Submit a Complaint. Last LG appliance I will buy. Call Sears they want money and get in a monthly paying program to get service contract. 4 1/2 years later the compressor went out. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! Elite Fridge, Oven, Microwave and Dishwasher. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. To repair is $1000 even though Sears only warrants the compressor. My complaints is the same as the rest 2 weeks for a repair, then. I will never buy LG or Sears appliances again. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. The repair tech said the LG compressor was shot but not worth repairing. Is this model part of lawsuit? Bought and installed new from Sears in 5/17. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. Call for service, the compressor is not working. We purchased May of 2016 3 years and 1 month later compressor dies. The standard counter depth is 25 inches, but the depth of your fridge may vary by several inches one way or the other. Refrigerators should last more then 2 yrs. I don't have this kind of money to spend a a repair. Now 4 yrs later ime paying more for a crappy Refrigerator. We purchased KENMORE ELITE REFRIGERATOR IN 2016. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. I AM. I was told the condenser was no good an that they have been having problems with this. For a new refrigerator every year, someone has to take responsibility!!!!! Didn t see number on recall list but should be. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. I can't pay $500. Sad that foreign made products are made so inferior. Compressor never begin cooling or freezing. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator.
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