There are thousands other options. I ordered a dress on October 2,2019 and still not dress. Save. Do you agree with Lucy in the Sky's 4-star rating? CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? Be careful of ordering something for a particular occasion. Why would I need store credit when I already purchased the 3rd dress. Products used:None package arrived too late. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Unfortunately, we are not selling our styles to other retailers at this time. Our cut-off for same-day express shipping is 1pm Pacific Time. Shipping was supposed to be 5 business days. Try the following: 0800 587 4005. Phone Email. Hi Kim, Trust that their reputation is deserved. You can email us at resolution@lucyinthesky.email! This Privacy Policy Statement only covers our Website and does not cover any other website. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Hi Kristina, Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. We're sorry to hear about the sizing issue. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. I greatly appreciate the customer support 24 hour 7 days a week chat box. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) Lucy In The Sky consumer reviews, complaints, customer service. -Kate. How did we do? Email: shop@lucyinthesky.email - replies within 24 business hours. Lucy In The Sky Midi Dress - Black - Alice. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Store credit took weeks. Return policy is awful and as slow. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Thanks for your feedback. Critic England, United Kingdom. You can email us at resolution@lucyinthesky.email! Lucy in the Sky, Inc. operates this Website. Thanks for your feedback. Customer service is non-existent. . The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. We want to make sure that this refund goes through immediately. You must not misuse this Website. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. Do not order from here. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. 90015 I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. Hi Kaylyn! CASANDRA M. was extremely helpful in seconds. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. I will absolutely be reordering a new size and be a returning customer! We'd love to make sure we make this right and find a resolution. We're sorry to hear about your disappointment with our return policy. I wear a size 12, and the size 12 they shipped me barely fit over one leg. Facebook is showing information to help you better understand the purpose of a Page. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. If you're reaching out to us regarding an order, please have your Order ID in your message. These used to work but not sure if they are still valid numbers. -Kate. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. The customer service is out of this world. LUCY IN THE SKY Help Centre. Sky Fax. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. I have twice ordered from this website (years apart) and both times my items were not sent out. Ordered my daughter a winter formal dress. Hi Elena, Thanks for your feedback. We'll send her your regards! Customer service is awful. Please email us at resolution@lucyinthesky.email if anything else. So glad we were able to help! We're sorry to hear about your issues with our return policy. Please use the following size guide to help determine your size of clothing. However, this is out of over three hundred reviews. -Kate. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. Products used:None, I never received them. 2. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Sky's customer service number. I've lost $120 to Lucy In the Sky and received nothing. The company helped issue credit for this matter to purchase a new item as soon as possible. I ordered 4 items and once I received 2 of them and saw how bad the quality was. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. -Kate, it was my first time ordering from Lucy in the sky. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . We're so sorry to hear that your order was delayed. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. We do not save your payment method details on our website. Luckily I was able to return it and get store credit pretty quickly. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Please contact us via Live Chat for 24 hour customer care. Write a review Sign in. My daughter has an event Nov. 19. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. 0800 230 0202. Our styles are designed exclusively in Los Angeles. We may contract with other. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). This page was last edited on 12 October 2022, at 14:56 (UTC). Yes, it says so on the website -- READ THE FINE PRINT. 0800 840 0202. This site promises to ship an item by a certain date. What is the Lucy in the Sky Return Policy? Don't waste your time here! The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) I used the chat feature again in January to try to figure out where my two other dresses were. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Any currency conversion are for reference purposes only. You can also visit this article for more information on getting support! If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. i live in texas and ordered a dress on sunday earlier this week. Closed now : See all hours. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Share. I feel tricked and pissed off. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. I am so disappointed and will NEVER ORDER AGAIN! This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Please email us at resolution@lucyinthesky.email so that we can better assist you! If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. -Kate, Lucy in the Sky is an absolutely horrible company. Needed it for Feb 25th. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. They are absolutely, THE VERY BEST!!!! If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Our small is generally the equivalent of a US Size 2. -Kate. I HAVE NOT RECEIVED MY ORDER. Any trade marks/names featured on this Website are owned by the respective trade mark owners. All such rights are reserved by www.lucyinthesky.com and its licensors. Please email us at resolution@lucyinthesky.email so we can assist you further. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Hi KM, If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) Terrible return policy. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. It has been such a negative experience. Free Shipping Worldwide, over US$50. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Saved jobs HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Los Angeles, California Shop Lucy in the Sky DO NOT BUY FROM THEM. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). I ordered my daughter's homecoming dress on 9/20. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and.
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